Box Office

Ticket & Pass Pick-up

To pick-up your passes, you must bring the credit card used for the purchase and photo ID.
Passes and Tickets purchased prior to June 11th can be picked up at the Maui Arts & Cultural Center Box Office on June 12th between 12pm and 6pm.
Beginning June 13th, Rising Star Passes will be available at MACC Box Office the day after purchase.
Beginning June 13th, Celestial Passes will be available at Celestial Cinema will-call the day after purchase. Hours 6pm – 10pm.
Beginning June 13th, Shooting Star, Stardust, Comet, and Nova Passes will be available for pickup at the will call of Celestial Cinema or the first Special Event that the pass includes.
Tickets for Special Events, purchased before June 11th, will be available at the Maui Arts & Cultural Center Box Office on June 12th between 12pm and 6pm. Beginning June 13th Opening Night Twilight Reception and Taste of Wailea tickets will be at the event Will Call.
Taste of Chocolate and Sunday Starry Night MoonDance tickets will be available at Celestial Cinema Will Call on the night of the event. If not picked up there, they will be moved to the event Will Call.
Single Night Tickets to Celestial Cinema will be available at Celestial Cinema will-call. Hours 6pm – 10pm.
Starting June 13th, single tickets to the Castle Theater will be available at MACC Box Office the day after purchase. Hours: Wed – Sat 10am – 6pm, Sunday noon – 9pm.
Galaxy, Cosmos, Big Bang, and Infinity Patron Passes:
Please call the Maui Film Festival Box Office at (808) 579-9244 to arrange pick up.

Ticket & Pass Holder Admissions Policy

Admittance to the Taste of Wailea and Sunday Starry Night MoonDance is limited to those 21 years of age or older.
Pass holders must arrive no later than 15 minutes after the scheduled start time of all Special Events to guarantee admission, and at least 20 minutes prior to the scheduled start time of any Film, Panel, and Tribute to guarantee admission. Any pass holder arriving outside of the above noted time frame will be given priority admission on a space available basis, but can not be guaranteed admission.
Ticket holders must also arrive at least 20 minutes prior to the scheduled start time of any Film or Tribute to guarantee admission.
Please be advised that rain or shine, and without exception, all Pass and Ticket sales are final and no refunds or exchanges will be made.
If lost, stolen or destroyed, Passes and Tickets will not be replaced.
Maui Film Festival staff and volunteers work year-round to ensure that a good time is had by all. That said, festival management, either directly or through its volunteers and staff, reserves the right to refuse admission to, and/or remove from any Festival screening, panel or special event, anyone whose actions are deemed troublesome and/or dangerous to other Festival attendees, guests, volunteers or staff.
Film, Panel, Tribute and Special Event schedules subject to change without notice.

PLEASE NOTE:
Cameras and recording devices, including on occasion cellular phones with built in cameras, will not be allowed in Festival Event venues.